I think i might have found the solution to the SharePoint issue

After asking around the office, I have discovered that SharePoint 2003 MAY be running service pack 2, if this is the case then the solution may be simply to upgrade to Service Pack 3 and install any hotfix’s that are available. It appeared that a handful of people have had a similar issues (not exactly the same but similar) and their issues have been fixed by upgrading.

It is clear from issues such as this that we NEED to upgrade to either SharePoint 2010/Online, it is a much easier platform to use and manipulate.